review
1st Art Gallery review (2026): the longest guarantee, the least said about materials
A scored review of 1st Art Gallery: 365-day guarantee, gallery wrap, free proofs, a permanent 50% sale — and a canvas nobody will name.
Oil Painting ReproductionsUpdated

The short answer
Editors' rating 7.4 of 10, fourth in our ranking. It offers the longest guarantee on the market, a real gallery wrap and a free proof before shipping. It never says what its canvas is made of, or where the painting is painted.
1st Art Gallery
www.1st-art-gallery.comEditors’ rating7.4/10
Pros
- Will not ship until you approve a photograph of the finished painting, stated on the product page
- A genuine gallery wrap with the sides painted, explained properly and priced on the page
- Thirteen frames priced before checkout, arriving assembled and ready to hang
- Custom sizes up to 95 inches on one side, with the ceiling published
- 4.9 on Trustpilot from 691 reviews, the second-largest sample in this survey
Cons
- The canvas fibre is never named on any page we read
- No page says where the paintings are painted; the Cyprus address is a registered office
- The 365-day refund keeps about $35 of shipping, you pay the return postage, and custom orders, approved portraits and frames are all excluded
- The most expensive framed small canvas of the eight stores surveyed
- A permanent "50% off" that makes honest price comparison harder
- Best for
- A large, framed, ready-to-hang statement piece in a size no catalogue offers, from a store that will show you a photograph first.
- Better alternative
- If what you want is the material named rather than implied, Art & See is the better pick on the canvas criterion: it states Belgian linen canvas and archival stretcher bars among its materials, where 1st Art Gallery names no fibre on any page we read. It gives you the same approval photograph before dispatch, and its refund does not deduct roughly $35 of shipping to use.
Where these numbers come from
- Starry Night product page — price, sizes, frames, proof policy, custom-size ceiling — checked September 5, 2026
- Processing and Shipping — turnaround, free shipping, packaging — checked September 5, 2026
- Home page — 365-day guarantee, lifetime warranty, free proofs, company registration — checked September 5, 2026
- Trustpilot profile — 4.9 from 691 reviews — checked September 5, 2026
The verdict
1st Art Gallery has been selling hand-painted reproductions since 2003 and says it has filled more than 300,000 orders. On the ten things this site checks, it does four of them better than almost anyone: it emails you a photograph of the finished painting and will not ship until you approve it, it will paint the sides of the canvas so the picture wraps around the stretcher, it prices thirteen frames on the product page, and it puts a ceiling on custom sizes in writing — 95 inches on one side, unlimited on the other.
What it will not tell you is what you are buying. Nowhere on the Starry Night page, the framing block, the Processing and Shipping page or the guarantee page does the word linen or cotton appear. The canvas is simply "canvas" — the only one of the eight stores that never names the material at all, where even the cotton sellers say cotton. And the company address in the footer is a registered office in Limassol, Cyprus — which is where the invoice comes from, not where the brush touches the cloth.
What you actually get for the money
| Term | What the store states | Where it says so |
|---|---|---|
| Starting price | $362.95 for Starry Night at 20 by 16 in, rolled and unframed, after the standing 50% reduction | Product page |
| Deposit | None stated; the order is paid in full at checkout | Checkout |
| Turnaround | Processing 2 to 3 weeks, up to 4, up to 8 for very large or complicated work; total delivery 4 to 5 weeks. The product page separately quotes 14 to 28 business days | Processing and Shipping |
| Revisions | "We will not ship your reproduction until you are 100% satisfied with it"; the home page promises unlimited adjustments and modifications | Product page FAQ |
| Framing | Thirteen mouldings priced on the page, $464 to $623 at 20 by 16 in; stretching alone is $336; disabled above 24 by 36 in, where the store asks you to request a large-format catalogue | Product page |
| Shipping | Free worldwide to a single address; rolled in a tube with 1.5 in of spare canvas on all sides | Processing and Shipping |
| Refund | 365 days for a full refund "minus our actual shipping costs -- which are, on average, $35 per painting", processed within 14 days; you return it at your own expense. Custom orders, approved portraits and frames are excluded, and the guarantee is not transferable | Cancellations |
Collected 2026-09-05 from the public pages listed. Prices are the discounted figures actually charged.

Getting hold of a human
| Channel | What is published | Verified |
|---|---|---|
| Telephone | Toll free +1-888-990-7502, plus +1 310 982 7822 | Header and footer, 2026-09-05 |
| A wa.me link in the header, wired to the second number | Header, 2026-09-05 | |
| team@1st-art-gallery.com, hours given as Monday to Friday | Footer, 2026-09-05 | |
| Help centre | A separate knowledge base at help.1st-art-gallery.com | Header menu, 2026-09-05 |
| Response time | Not published anywhere we could read | No page found, 2026-09-05 |
| Dedicated contact | "Customer success associates" are named on the framing block for large orders; no account manager is promised | Product page, 2026-09-05 |
No live chat widget loaded on any page we opened on 2026-09-05.

How it scores, criterion by criterion
1st Art Gallery
Editors’ rating 7.4/10
- Linen canvas stated
- 0/10
- Published turnaround
- 9/10
- Photo proof before shipping
- 10/10
- Return and refund terms
- 7/10
- Painted sides / gallery wrap
- 10/10
- Frame option at checkout
- 9/10
- Shipping cost transparency
- 9/10
- Trustpilot score
- 9.8/10
- Declared painting origin
- 2/10
- Custom sizes
- 10/10
The fibre is never named. Neither the Starry Night page, the framing block, the Processing and Shipping page nor the guarantee page uses the word linen or cotton; the word throughout is simply "canvas". Under this site's rubric a material that is never named scores 0, where a store that says cotton scores 2.
"The processing time generally takes 2-3 weeks ... but may take up to 4 weeks ... Very large or complicated paintings and orders may take up to 8 weeks", with total delivery given as 4-5 weeks; the product page separately quotes 14-28 business days.
"Once we have completed your Starry Night reproduction, we will promptly send you a high-quality image of the finished painting by email ... we will not ship your Starry Night reproduction until you are 100% satisfied with it." The wording is per-painting, and it appears on every product page.
The longest window here and a real cash refund — "you are free to return it within 365 days for more revisions or else for a full refund minus our actual shipping costs -- which are, on average, $35 per painting", processed within 14 days — but you return it "at your expense", "custom orders are not covered", approved portraits cannot be returned, "the purchase of a frame is final", and the guarantee "is not transferable to 3rd parties".
"If you select the Gallery Wrap service, the wooden bars will be thicker, and the sides of the canvas will be painted as well, extending the painting out to the sides", chosen on the product page.
Thirteen frame models are priced on the Starry Night page ($464 to $623 at the 50% sale price for 20x16 in); framing is disabled above 24x36 in, where the store asks buyers to request a large-format catalogue.
"We work hard with several trusted shipping carriers to bring you free shipping for all orders being shipped to a single address anywhere in the world", and the Processing page banner claims "No Duties, No Extra Taxes!".
TrustScore 4.9 from 691 reviews.
The footer names 1STAG INT LTD at Agias Fylaxeos 73, Limassol, Cyprus - a registered office, not a studio; no page read on 2026-09-05 says where the paintings are painted.
"Need a Custom Size? Click here" sits under the size selector, and the FAQ gives the ceiling: "Our largest option is 95 inches (240 centimeters) on one side and an unlimited length on the other."
What it costs
At 20 by 16 inches the painting is $362.95 rolled. Add stretching and it is $699. Add a frame and the cheapest option lands at $827, the widest moulding at $986. That is the most expensive framed small canvas of the eight stores surveyed, and it is the direct consequence of the one thing the store does that its rivals mostly do not: it ships an assembled, ready-to-hang object across the world at its own cost. For how that compares across the market, see how much oil painting reproductions cost.
Strengths and weaknesses
- The proof is unconditional. Several stores photograph the finished work; this one puts "we will not ship until you are 100% satisfied" in writing on the product page, where a buyer will actually read it.
- The gallery wrap is properly explained. The page distinguishes stretching from gallery wrap and says plainly that with a wrap the sides are painted too — a distinction most stores blur.
- Framing is priced, not quoted. Thirteen mouldings with widths and prices beside them, before you enter an email address.
- Nobody will name the canvas. Thirteen pages read on 2026-09-05, and the fibre is never stated — the only store of the eight that never names the material. For a product sold as museum quality, that is a strange thing to leave out.
- Nobody will name the country either. A Cyprus holding company and a US toll-free number tell you nothing about who paints the picture.
- The permanent sale is a pricing habit, not a discount. A struck-through figure that has never been the price is noise in a market where buyers are trying to compare like with like.
One caution about that guarantee, now that the small print is on the table. Three hundred and sixty-five days is genuinely the longest window of the eight and the refund is real cash, not credit. But the store keeps its shipping costs — "on average, $35 per painting" — you pay the postage to send it back, and three categories are carved out: "custom orders are not covered", portraits "cannot be returned if they have been approved by the customer prior to their dispatch", and "the purchase of a frame is final". The guarantee is also "not transferable to 3rd parties", so it will not travel with a gift. A year to change your mind is worth a great deal; it is worth knowing it costs about $35 plus postage to use.
Who it is for
Buy here if you want the painting to arrive framed, wrapped and ready for the wall, if you want a proof before it ships, and if a very long guarantee gives you the confidence to press the button. It suits a large statement piece above a sofa, and it suits anyone ordering a size that does not exist in a catalogue.
Look elsewhere if the materials matter to you as much as the finish. Three stores in this survey name linen on the page — HandmadePiece gives it a weight, TOPofART says so on every product, and Art & See lists Belgian linen canvas and archival stretcher bars among its materials — and once you have read a sentence like that, "canvas" starts to look like an answer nobody wanted to give. Our full ranking is in the best oil painting reproduction companies guide, and the method behind these ten criteria is set out in how we review.
Compare the same ten criteria across all eight stores before you order.
See the full rankingFrequently asked questions
Is 1st Art Gallery legitimate?
It is a trading company with a verifiable history: a Cyprus registration as 1STAG INT LTD, a copyright line running from 2003, and a Trustpilot profile carrying 4.9 from 691 reviews on 2026-09-05. That is a real business with a real review record. It is not, however, a company that tells you where its paintings are made.
Is the 50% off sale real?
The reduction is real in the sense that you pay the lower number. It is not a sale in the sense of a temporary reduction: the banner and the struck-through prices were present on every page and every visit we made. Treat the discounted figure as the price.
Do they send a photo before shipping?
Yes, and it is the clearest promise of the eight stores: the product page states that a high-quality image of the finished painting is emailed for review, that modifications can be requested, and that the painting will not ship until the buyer is satisfied.
What canvas do they paint on?
Unknown. Across the home page, the Starry Night page, the framing information block and the Processing and Shipping page, read on 2026-09-05, the fibre is never named. If it matters to you, ask before ordering and get the answer in writing.
How long does an order take?
Processing is given as 2 to 3 weeks, up to 4 for complex work and up to 8 weeks for very large pieces; total delivery is stated as 4 to 5 weeks. The product page quotes 14 to 28 business days for Starry Night specifically.
Can I get a size that is not listed?
Yes. A custom size link sits under the size selector and the FAQ gives the limit: 95 inches on one side, unlimited on the other. Framing, though, is switched off above 24 by 36 inches, so a very large piece will arrive rolled.
Sources
- 1st Art Gallery home page — 1st Art Gallery. Accessed September 5, 2026.
- Starry Night by Vincent Van Gogh — reproduction product page — 1st Art Gallery. Accessed September 5, 2026.
- Processing and Shipping — 1st Art Gallery. Accessed September 5, 2026.
- 1st-art-gallery.com reviews — Trustpilot. Accessed September 5, 2026.
- The Starry Night, 1889 — collection record — Museum of Modern Art. Accessed September 5, 2026.
- Harmonized Tariff Schedule heading 9701, paintings executed entirely by hand — United States International Trade Commission. Accessed September 5, 2026.
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